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We have compiled answers to frequently asked questions that you may find helpful.




How can I cancel my registration?

Please email to cancel. Refunds, minus a $75 administrative fee for Physician registrations and $25 administrative fee for Resident and Medical Student will be issued on written cancellations received on or before Tuesday, September 1, 2020.  Phone cancellations WILL NOT be accepted. Registrants assume full responsibility for notification to and verification of receipt by AWS. Refunds will be processed 2-3 weeks after the meeting.

Can I share access with my colleagues?

No, each registration is for individual access only. CME will only be awarded to the individual whose email address is on file with the registration record. 

Can I leave and come back the sessions?

Yes, you can come and go as needed. You will also have access to sessions after the initial airdate.

Can I pay by check for my registration?

Yes! Please select check/money order on the payment page of your registration. Once you complete your registration, the Thank You page will provide you an invoice. You can access your payment history and any invoices through your member profile.




How do I access the sessions?

All registrants will receive an email prior to the conference with instructions on how to access our virtual event platform on your computer or mobile device. Within the platform, you'll access sessions, the conference schedule, exhibitors and corporate supporters, and chat with fellow attendees. We recommend using Google Chrome if you will be accessing the sessions on a computer.

Will the sessions be available after the conference?

Yes, recordings of sessions will be available for one year, through October 2021.

How can I obtain a copy of the presenter handouts/slides?

Stay tuned for information.

How many CME credits can I obtain?

The American College of Surgeons designates this live activity for a maximum of 7.75  AMA PRA Category 1 Credits . Physicians should claim only the credit commensurate with the extent of their participation in the activity.

How can I claim my CME credit?

Attendees will complete a survey post-event to obtain their CME. Credits are issued through a partnership with the American College of Surgeons. 




How will I access the virtual conference?

You will receive an email prior to the conference with instructions on how to access the virtual event platform Attendify via the web or a mobile app. You will need to use the same email address you registered with to login.

What is Attendify?

Attendify is our virtual event platform where you will view the virtual sessions, schedule, exhibitors and corporate supporters, and chat with other attendees! You can view Attendify through a web browser or on your mobile device through the Attendify app.

Do I need an Attendify login?

Yes. The first time you login to the Attendify platform, you will enter your email address and create an account. This should be the same email address you used to register for the conference on the AWS website.

How can I access the sessions after the conference?

Sessions will be available on the Attendify platform and can be accessed for up to 1 year after the conference.




Are marketing and advertising opportunities available for the virtual conference?

Yes! We have many different options to choose from. Click here to review the opportunities and register.